Privacy Policy

1. Who we are

KM Alpha Excel Holdings Ltd is an investment holding company incorporated in the Republic of Cyprus. For the purposes of applicable data protection law, the company is the controller of personal data described in this policy.

Registered Office: 16 Vasileos Pavlou, Floor 3, Flat/Office 6, Trypioti 1096, Nicosia, Cyprus. You can contact us at contact@kmalphaexcel.net.

2. Personal data we collect

Information you provide

If you send an enquiry, we may collect your name, email address, company name, the contents of your message and any information you choose to include.

Technical information

Our hosting and security provider may process limited technical information necessary to deliver and protect the website, such as IP address, browser type, device information, request timestamps and security event data.

3. How and why we use personal data

We process personal data only where there is a lawful basis to do so, including to:

• respond to enquiries and communicate with you;
• take steps you request before entering into a business relationship;
• operate, maintain and secure the website;
• protect our legal rights and comply with applicable obligations; and
• pursue our legitimate interests in managing corporate communications, provided those interests do not override your rights.

4. Sharing and service providers

We do not sell personal data. We may share it with service providers acting on our instructions, including Cloudflare for website hosting, security and, once activated, email delivery. We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

5. International transfers

Some service providers may process data outside the European Economic Area. Where applicable, we use appropriate safeguards required by data protection law.

6. Retention

We retain enquiry information only for as long as reasonably necessary to respond, manage the related correspondence, meet legal or regulatory requirements, and protect our legitimate interests. Technical security records are retained according to our service providers’ applicable retention settings.

7. Cookies and analytics

This website does not use advertising cookies or third-party analytics. Essential hosting and security technologies may be used where necessary to provide and protect the website.

8. Your rights

Depending on the circumstances and applicable law, you may have rights to be informed, obtain access, request rectification or erasure, restrict processing, object to processing, receive portable data, and withdraw consent where processing relies on consent. Some rights are subject to legal conditions and exceptions.

To exercise a right, email contact@kmalphaexcel.net. We may request information needed to verify your identity.

9. Complaints

You may raise a concern with us first so we can try to resolve it. You also have the right to lodge a complaint with the competent supervisory authority, including the Office of the Commissioner for Personal Data Protection in Cyprus .

10. Security

We use proportionate technical and organisational measures designed to protect personal data. No internet transmission or storage system can be guaranteed to be completely secure.

11. Changes to this policy

We may update this policy to reflect changes to the website, our practices or applicable requirements. The effective date at the top of this page identifies the latest version.